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As brands source their base ingredient, CBD, directly from organic farms, they should undergo a proper sterilization process. For example, Binoid pre-sterilizes its products at 170 degrees to remove impurities, kill pathogens, and maintain a high alkaloid profile.
Cannabis plants contain several alkaloids and terpenes, polyphenolics, and triglycerides. The natural components help maintain the potency of the products. However, the presence of contaminants affects the potency of the product and its effectiveness. So, it is the responsibility of the brand to conduct thorough tests of its products.
A brand can conduct all the tests thoroughly, but a small leak in the packaging can ruin the quality of the product leading to its oxidation or solidification. In addition, as Cannabis products contain all-natural compounds, they are susceptible to the environment. They react to air, heat, and light. Therefore, their packaging should be airtight.
Binoid avoids using plastic packaging and sources good quality sturdy packaging materials from brands that support the use of organic products. To avoid leakage in the packaging of the products, the brand needs to provide suitable quality packaging materials, and the workers should handle the product carefully and less after the initial packaging. In addition, the brand has a team of workers who double-check that the packaging is airtight before shipping the products to their final destination.
One essential criterion for organic products is to go through third-party lab tests. The tests ensure that there is no additive, botanical filler, toxins, salmonella, or E Coli present in the products. Binoid conducts all the tests and therefore has a Certificate of Analysis, which proves the same.
The United States Food and Drugs Administration is yet to approve the products from the brand, but they are American Kratom Association (AKA) approved. In the Cannabis industry, AKA certification shows that a brand's products are pure and of the highest quality.
A brand's customer service proves its efficiency, and Binoid is winning in this field. Binoid has an enthusiastic team that attends to customer needs almost immediately. Users can reach out to the brand in three ways. They can use the chatbot on the homepage of the brand's website or can call or send them an email. Customers get instant help when using the chatbot, but the user should contact the team via email for severe concerns. They can expect to hear back from them within 24 hours. They promise a 14-day satisfaction guarantee and provide gifts to their customers during sales or bulk orders.
The brand's shipping policies differ from others in the market, and they also take preventive measures before finally shipping the products. For example, the brand's team double-checks the package and sanitizes them before the shipment. In addition, after a user places an order, the brand takes 24 hours to process and dispatch it within 48 hours.
It is in partnership with UPS and USPS, and they generate the tracking id by the delivery partner. However, one can expect to receive the Id within 1 or 2 days. The shipping time depends on the location of the user. For example, they offer same-day shipping in California. On the contrary, on the East Coast, delivery usually takes 3 to 7 days, depending on the delivery speed and method the customer chooses.
The brand, unlike others, also ships products on Saturdays. However, they do not ship on National holidays and Sundays.
Binoid offers its customers various payment options. Users can use credit or debit cards for payment. They can also choose cash on delivery or save more by paying via apps with a partnership with the brand.